Shipping policy

EASY, SECURE, COMFORTABLE AND FAST

We are affiliated with Mail Boxes, which work with the main transport companies such as UPS, FedEX, Correos Express, Nacex, Tipsa, ... Etc.

Estimated transit times;

National Level - 24h

Europe Level - 2/3 days

At Ajminerals our priority is our customers and their needs, we want to offer maximum comfort and security so that our products reach their destinations intact and as quickly as possible.

We take into account that accidents can happen so we offer a full refund in the unlikely event that the product arrives broken, as long as it is notified within 24 hours of receipt and photos to prove it are sent to hello@ajminerals.com

We also take into account that our customers can change their mind for any reason and to this end, if it is returned within 10 calendar days of receipt, we also offer a full refund as soon as we receive the return of the product, as long as we verify which is in perfect condition. Otherwise, the situation will be assessed and we will contact the client immediately.

Contact/Cancellation: Within 24 hours of receiving the package.

Shipping/Return: Within 10 calendar days of delivery/reception.

Return conditions: If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Easy: No extra expenses, you don't have to worry about anything else.

Safe: When a customer falls in love with a product and decides to buy it, our job is to ensure that it reaches its destination as safely as possible. We pack it with great care and protect it so that the product is safe inside but without ceasing to be elegant. outside, and on its journey to its new home we have an important transport company Mail Boxes Etc (MBE) that facilitates the distribution of its services and products throughout the world, offering personalized and accessible solutions, characterized by a level of service unmatched anywhere in the world. Company with more than 2,800 Service centers belonging to the MBE Worldwide group, in more than 52 countries.

Comfortable: Wherever you are, without thinking about extra expenses, without worrying about anything, we take care of everything.

The quality of our products deserves the best journey, the attention of our customers the best treatment.